Manage client enquiries, insurer submissions, placement, billing and renewals in one connected platform. Built for brokers and agencies in Asia, deployed as your own isolated database compliant with data privacy laws and managed by Continuum.
It's probably one of these four. Continuum is a fifth option that most brokers haven't seen because it exists in the gap between them.
One record carries an opportunity from enquiry through quotation, placement, billing, and renewal. No bouncing between "leads" and "policies" and separate accounting. Every stage looks at the same object.
Continuum provisions and operates the platform for you, including infrastructure, monitoring, backups, maintenance, security patches and standard releases. Your team can focus on broking rather than running software.
Continuum is implemented using supported configuration — branding, users, products, standard templates and jurisdiction settings — rather than client-specific software development. Where a requirement genuinely falls outside the standard platform, custom work may be considered separately as an Enterprise engagement.
Follow a deal through seven connected stages, then see how the same records feed reporting. Click through to see what each part handles — and what it replaces.
A short walkthrough of the platform in use — from a fresh enquiry to a bound deal.
Your business data remains yours. A super-admin can export business data and stored documents from the admin panel while your subscription is active.
Users get operational capabilities, not fixed titles. A supervisor is one capability; system administration is another. You don't overload "admin" to mean five different things.
When you send a submission, the system freezes exactly what was sent. When you bind cover, the placement is captured with its own point-in-time integrity. Later edits don't retroactively rewrite history.
Percentage of gross commission, on the deal, as separate Closing Advice records. No spreadsheet at month-end.
Tax, levy, and regulatory-notice differences between markets are packaged as overlays on core billing. Thailand VAT + Stamp Duty is one pack. Hong Kong Insurance Levy is another. Your market can be a third.
Where your operating model runs through a licensed local partner (broker of record, MGA, distribution alliance), Continuum handles the co-branding, disclaimers, and regulatory attribution at the template level. No parallel document set to maintain.
The internal broker platform: deal-centric workflow, submissions, quotes, placement, billing, payments and renewal. In production use today.
Client portal, digital proposal forms, product-linked forms, an assessment layer that guides clients to the right coverage across categories.
Insurer integrations, claims, extended analytics, expanded jurisdiction packs.
Roadmap items are indicative. New optional modules, integrations or services may be separately priced.
A standard implementation is deliberately lightweight. We provision the platform, configure the supported options, migrate agreed current operational data, train your administrators and go live.
A short call to understand your book, workflow, and jurisdictions.
Written scope covering configuration, templates, jurisdictions, users, and timeline.
Your isolated instance is provisioned on our infrastructure. Your database, your users, your data.
Branding, standard templates, jurisdiction packs, roles, product catalogue.
We import agreed current operational records from a structured source such as CSV, Excel or a database export. Historical records, documents, attachments, complex cleansing and multi-source migration can be scoped separately. For smaller books, your team can also enter records directly into the platform.
With your team, on your actual configuration and your real data.
With your first real deal. Ongoing support included in your subscription.
Built from real insurance broker workflows in Asia, not adapted from a generic CRM. The platform is developed by an experienced team on mainstream, well-supported technology and managed by Continuum.
Each customer has an isolated platform instance and database on our infrastructure. Your business data remains yours and can be exported from the admin panel while your subscription is active.
Standard implementation includes one agreed migration of current operational records from a structured source such as CSV, Excel or a database export. This typically covers active clients, active policies or deals, and agreed related operational data. Historical expired records, documents and attachments, email archives, extraction from proprietary systems, significant cleansing and complex multi-source migrations are outside standard setup and can be scoped separately.
Your business data remains yours. Continuum owns and operates the Continuum platform, including its source code and underlying software. Standard subscriptions do not include source-code ownership or a software handover. Specific business-continuity, self-hosting or software-handover requirements can be discussed separately as an Enterprise arrangement.
You can export your business data and stored documents while your subscription is active. When the service ends, your access to the Continuum platform ends with it. Any additional migration assistance or non-standard software continuity arrangement would be scoped separately.
We host it. Each customer gets their own isolated instance on our infrastructure. You don't need a technical team to run it — that's the point.
The standard model is configuration rather than customisation. Supported configuration covers branding, users, products, standard templates and jurisdiction settings. Requirements outside that surface may be considered separately as an Enterprise engagement.
Three standard tiers are based on internal-user count, with Enterprise arrangements for larger or non-standard requirements. A one-time implementation fee gets the standard platform live; the subscription is billed annually or quarterly. See the pricing page for details.
No. Continuum is designed for a broker's operations team, not developers. If you have a technical person, they can do more themselves — but they're not required.
Continuum is designed for commercial and specialty lines that follow a broker-led enquiry, market submission, quotation and placement workflow. The same core process can support a wide range of insurance products. Products that rely on real-time rating, rate tables or direct insurer APIs for instant quotation or binding would require additional integration or custom development — talk to us about your specific products.
Multi-currency is supported. Jurisdiction-specific billing, tax and regulatory handling depends on the available jurisdiction pack; ask us about the markets you operate in.
Manually today, via generated submission packs and structured quote capture. Direct integrations are on the roadmap.
Portal is v2. Claims is later. Both are named on the roadmap.
A 30-minute session on your workflow and how Continuum handles it. We'll show you the real system with your own scenarios, and walk you through pricing based on your book.